Privacy Policy

Effective Date: [10/12/2024]

Welcome to GemBash. At GemBash, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.gembash.com] or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect various types of personal information when you interact with our website or services:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment information (e.g., credit card details).
  • Account Information: Username, password, and preferences related to your account.
  • Functional Cookies: These enable enhanced functionality and personalization, such as live chats and videos.
  • Transaction Data: Details of purchases, bids, or games you participate in, including order history and delivery information.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, device type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and personalize your experience. You can manage cookies through your browser settings.
2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To facilitate your purchases, bids, game participation, and deliveries.
  • Account Management: To create and manage your account, including verifying your identity and processing transactions.
  • Customer Support: To respond to inquiries, resolve complaints, and offer technical assistance.
  • Marketing and Communications: To send promotional emails, newsletters, and updates (you can opt-out anytime).
  • Personalization: To customize your experience, such as recommending games or products based on your interests.
  • Security and Fraud Prevention: To protect our website and services from security threats and unauthorized activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party partners who assist us in delivering services, such as payment processors, shipping companies, and web hosting providers.
  • Legal Authorities: When required by law or to protect our legal rights, we may share information with law enforcement or other authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access and Correction: Request access to or corrections of your personal data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Opt-out of receiving promotional communications.

To exercise your rights, please Contact Us.

6. Cookies and Tracking Technologies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help us enhance your browsing experience and deliver personalized services. We use various types of cookies and similar tracking technologies to improve the functionality and performance of GemBash.

Note: If you disable cookies, some features of the website may not function properly, and your experience may be impacted.

For more details on how we use cookies and tracking technologies, please refer to our Cookie Policy.

7. International Data Transfers

As GemBash operates on a global scale, your personal information may be transferred to, stored, and processed in countries outside your country of residence, including regions that may not have the same data protection laws. This includes the transfer of data to:

  • Our servers or cloud storage providers located in various regions.
  • Third-party service providers or partners assisting us with payment processing, shipping, marketing, or analytics.

By using GemBash and providing us with your information, you consent to these transfers. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable laws, including:

  • Standard Contractual Clauses (SCCs): Agreements to ensure data protection compliance when transferring data to countries without an adequacy decision.
  • Data Protection Agreements (DPAs): Contracts with third-party service providers to ensure your data is handled securely.

If you have questions about international data transfers or need additional information, please Contact Us.

8. Children's Privacy

We take the privacy of children very seriously. GemBash is intended for individuals aged 18 and above. We do not knowingly collect, store, or process personal information from children under the age of 18.

If you are under 18, please do not use our services or submit any personal information. If we discover that we have inadvertently collected information from a child under 18, we will take immediate steps to delete the data from our systems.

Parents or Guardians:
If you believe that your child has provided personal information to us without your consent, please Contact Us immediately. We will take appropriate action to ensure the information is deleted promptly.

9. Updates to This Privacy Policy
  • Post the updated Privacy Policy on this page.
  • Update the "Effective Date" at the top of the Privacy Policy.
  • Notify you through prominent means if the changes are significant (e.g., via email or a notice on the website).

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data. Your continued use of GemBash after any updates indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

We are committed to addressing your inquiries promptly and transparently.

Phone Numbers

+123 456 7890

Support Email

[email protected]

Physical Address

No. 156 1, 1 Galle Rd, Dehiwala-Mount Lavinia 10370